Blog

Creating a CX Culture and Mindset

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Embracing Empathy for better outcomes

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CCMA Wishes All Members a Happy Holiday

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What can ChatGPT Really Do for your Business?

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2023 CCMA Awards Livestreamed from the RDS

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CCMA Awards 2023 - Announcement of Shortlisted Companies

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CCMA Awards 2023 - Add to Your Calendar!

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Is your organisation ready for the AI revolution?

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Using Generative AI to Improve Customer Support

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Engaging a Diverse Workforce across Multiple Sites

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Highlights from the 2023 Annual Conference

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TELUS International’s CSR Strategy - Community, Education and Sustainability

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