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2024 CCMA Awards Livestream

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Celebrating Excellence: The 2024 CCMA Irish Customer Contact & Shared Services Awards Shortlist

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Creating a CX Culture and Mindset

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Embracing Empathy for better outcomes

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CCMA Wishes All Members a Happy Holiday

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What can ChatGPT Really Do for your Business?

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2023 CCMA Awards Livestreamed from the RDS

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CCMA Awards 2023 - Announcement of Shortlisted Companies

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CCMA Awards 2023 - Add to Your Calendar!

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Is your organisation ready for the AI revolution?

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Using Generative AI to Improve Customer Support

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Engaging a Diverse Workforce across Multiple Sites

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