Webinar
CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World
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Webinars & Presentations
Presentation
Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success
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Presentation
CCMA Irish Customer Contact & Shared Services Awards 2024
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Webinar
CCMA Sponsor Webinar - NICE - Exploring how your business can leverage data-driven insights to enhance CX and operational performance.
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Presentation
CCMA Members Forum - Menopause at Work - Insights & Learnings
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Presentation
CCMA Sponsor Breakfast Briefing - Quality Redefined: Navigating the New Era of Contact Centre Excellence
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Presentation
Sponsor - Breakfast Briefing - Calabrio - Best practices for maintaining Advisor Well-being and Morale
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Presentation
CCMA Sponsor Breakfast Briefing - Workair - CX First Contact: Discover how PrePayPower innovate to deliver exceptional customer satisfaction
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Presentation
CCMA Member Briefing - How AIB Used Complaint Handling To Drive Customer Loyalty
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Presentation
CCMA Sponsor - AWS Cloud Day
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Presentation
CCMA Sponsor Event - Genesys - Innovating Experience Excellence at Uber with Genesys
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Presentation
CCMA Sponsor Breakfast Briefing - NICE - CX Trends Shaping the Future
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