Sponsors

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes.

AWS

Amazon Connect is AWS’s (Amazon Web Services) AI-powered contact centre that gives your organisation skills-based routing, task management, and unified customer profiles powered by artificial intelligence and machine learning capabilities.

CallMiner

CallMiner is the leading provider of conversation analytics to drive business improvement.

DigitalWell

DigitalWell is a leading European provider of enterprise communications, consultancy, and technology transformation services.

Genesys

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel.

HP Poly

Part of HP’s portfolio of hybrid work solutions, Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. With Poly, you'll do more than just show up, you'll stand out. For more information visit www.Poly.com.

NICE

NICE is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organisations of all sizes deliver better customer service, ensure compliance, combat fraud, and safeguard citizens. Over 25,000 organisations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

ServisBOT

ServisBOT was founded in Ireland in 2016 to enable contact centres and other interaction-intensive businesses to significantly enhance customer experience while improving productivity, using chatbots.

Tata Communications

A part of the Tata Group, Tata Communications is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories.

Verint

Verint® helps the world’s most iconic brands continuously elevate customer experience (CX) and reduce operating costs. More than 10,000 organisations in 175 countries – including over 85 of the Fortune 100 companies – rely on Verint’s open customer engagement platform to harness the power of data and AI to maximise CX automation.

VHI Healthcare

Since 1957 Vhi has been helping people in Ireland to access the best value, quality private healthcare through its extensive range of diverse healthcare products and services.

Workair

Workair are the market leaders in business phone systems, and we continually help both small and large companies to innovate how they interact with customers and employees. Our cloud office phone systems offer a full service solution for virtual communications. You have all the functionality of a desk phone and more –video collaboration, team chat, integrations, analytics, while having the flexibility to work from anywhere. Our extensive experience has allowed us help businesses across various industries – call centres, legal, transport, IT, professional and financial services and many more. A Workair cloud business phone system will ensure your communication needs are met across all levels of the business, while keeping costs down.