Sponsors

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes.

AWS

Amazon Connect is AWS’s (Amazon Web Services) AI-powered contact centre that gives your organisation skills-based routing, task management, and unified customer profiles powered by artificial intelligence and machine learning capabilities.

Genesys

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel.

Puzzel

Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help.

Verint

Workair

Workair are the market leaders in business phone systems, and we continually help both small and large companies to innovate how they interact with customers and employees. Our cloud office phone systems offer a full service solution for virtual communications. You have all the functionality of a desk phone and more –video collaboration, team chat, integrations, analytics, while having the flexibility to work from anywhere. Our extensive experience has allowed us help businesses across various industries – call centres, legal, transport, IT, professional and financial services and many more. A Workair cloud business phone system will ensure your communication needs are met across all levels of the business, while keeping costs down.