Latest Vacancies

Date:
21.05.2019
Customer Experience Coach - Actavo

An exciting opportunity has arisen for a Customer Experience Coach, who will be responsible for leading and embedding a customer experience customer across our back-office and contact centre teams from the point of onboarding to proficiency/competence in their customer experience roles. The coach will also align all programs to our Back Office/Contact Centre ‘Pathways’ programme, ensuring all Actavo customers receive excellence in customer experience and establish Actavo as a recognised best in class organisation in this area.

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Date:
14.04.2019
Customer Service Representative - Bank of Ireland

New Ireland Assurance is one of the country's leading providers of life insurance, investment and pension services. Our aim is to help customers effectively plan their financial future. Purpose of the role: Our Customer Service Team are responsible for looking after managing a range of interactions by both telephone and email across our 2 brands (New Ireland and Bank of Ireland Life) and 3 distribution channels (Broker, Financial Advisor and Banc assurance). 

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Date:
26.03.2019
Operations Manager - Pepper Group

About this Role: The key purpose of the Operations Manager is to deliver all aspects of business processes, efficiencies and performance analysis to drive operations teams to meet or exceed goals/objectives. The Operations Manager will work closely with Senior Management who have the responsibility for strategic planning, development and implementation in order to achieve business goals.

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