Vacancies

Irish Water - Customer Experience Specialist

The Customer Experience Specialist will report directly to the Customer Experience Manager and will be responsible for managing the day-to-day operations of the Customer Experience (CX) programme. They will support the promotion of positive Customer Experience throughout Irish Water through various channels, such as roadshows and Customer events. They will provide insights through quantitative and qualitative analysis that will help improve customer satisfaction. They will also support the Employee Engagement programme within Customer Operations, driving initiatives for improvements.

Circle Voluntary Housing Association - Customer Services Co-ordinator (Maternity Cover)

CVHA has been a leading provider of social housing in Ireland since 2006 and now owns and manages more than 2,500 homes nationally. Currently employing over 50 staff, we have an ambitious growth programme in response to the need for more housing for those who cannot afford to provide their own. Our vision is to make a real difference by providing quality homes and services. The Customer Service Coordinator will lead the transformation from a customer service team and reception service to a proactive contact centre which will manage all incoming customer contacts and deal directly with the most frequent service requests.

eir - Care Centre Representative - Cork

We are looking for enthusiastic Customer Care Agents to join our team. At eir, we look after our people so they can look after our customers. We will ensure you have everything you need to be a great agent, with comprehensive training, supportive team structures and great employee engagement programmes. The role requires excellent listening and communication skills, an ability to empathise with our customers and a focus on delivering the best outcome for them. We promote from within, and will offer you fantastic career opportunities throughout our organisation. We offer agile and part-time options following successful completion of full-time training and consistent achievement of key metrics. So, if you are customer-driven and display a positive attitude, you are a great fit for us - get in touch today!

eir - Care Centre Representative - Sligo

Windsor Motors - Customer Service Agent

At Windsor Motors, we want our customers to have a best-in-class customer service experience. We pride ourselves on our excellent standard of customer care. At Windsor we have been helping customers to buy and look after their cars for over 50 years. Whether you are looking for a new or used car, or need servicing or repairs for your current vehicle, you can trust us to give you the very best service. To further the care we provide to our customers, and to ensure that it is consistent across the Group, we have designed a new customer contact team that will deliver enhanced experiences to our customers across our dealerships, enabling us to build on the fantastic support we have given our customers over the years. To support us in this new venture we are looking for a number of operational roles.

SSE Airtricity - Customer Service Agent

We're proud to have been a Principal Partner for COP26, the UN Climate Change Conference, and are leading the way to provide the energy needed now, while building a better world of energy for tomorrow. To reach net zero by 2050, we're looking for people who can bring big ideas, new skills and innovative thinking to help us build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.