Vacancies

Virgin Media - Team Leader - Customer Retentions, Limerick.

We are seeking a highly motivated and experienced Team Leader to lead our customer retention team. The primary focus of this team is to retain customers who have a range of products including broadband, TV, and mobile phone services. The successful candidate will have excellent leadership skills, a passion for delivering exceptional customer service, and the ability to manage and motivate a team to achieve their targets.

FBD - Personal Insurance Advisor - Mullingar, Co. Westmeath.

The primary function of the Personal Insurance Advisor is to deliver excellent and efficient customer service that drives increased sales and business retention

AIB - Customer Operations Specialist, Retail Banking, Dublin

This is a telephony based role, where the successful candidate will assist our customers who are in financial difficulty. Our Credit Support Agents are highly skilled across a range of products that AIB has to offer. Our agents also have the benefit of being trained on a multi-brand basis, giving them exposure to EBS and Haven Mortgage products. This is an excellent opportunity for someone who is looking to gain a foothold within the banking sector and the wide base of products and brands that we manage, can open opportunities in the future for high performers. In Credit Support Unit, we are looking for outgoing, energetic and enthusiastic people with a passion for Sales to come and join our fast paced and vibrant team.

Three Ireland - Senior Specialist – Bill Pay Retention and Margin Growth Specialist

The Bill Pay Retention Senior Specialist will manage the Bill Pay Voice Customer Retention and Lifecyle Programme. The role includes development and implementing the segment retention and lifecycle management strategy with a focus on margin uplift and retention. It also includes retention and upgrade proposition development for all channels with a focus on stimulating growth and manage costs,

Clúid Housing - Quality Assurance and Rent Assessor - 6 month contract

Role Overview: To provide a high quality and customer focused service as part of the annual rent review process, complete ad hoc rent assessments, responsible for low level rent arrears management and credit management. This role is a key role in supporting the implementation of the rent function in the Contact Centre.

Ryanair - Customer Care Administrator

The purpose of this position is to assist in the smooth running of the Ryanair CS operation. The successful candidate will be hard working, energetic, self-motivated with a natural ability in problem solving.